Fintech, Fear, and the Interface: Designing for the Anxious User
When people think of fintech, what often comes to mind is sleek design, frictionless transactions, and the promise of financial empowerment through digital tools. But beneath the surface lies a quieter, more complex story,one that centers not on efficiency or innovation, but on emotion. Particularly, fear.
In a world where money is increasingly invisible, interfaces have become the gatekeepers of trust. And for many users, especially those navigating economic instability, digital finance is less a playground of possibilities and more a minefield of uncertainty. This is not just a UX problem. It’s a human problem.
